Shipping policy
Ocean Greens Shipping Policy
We strive to ensure that your order is packed with care and shipped promptly. Here’s what you can expect from our shipping policy:
Order Processing
- Processing Time: Orders are typically processed within 1-4 business days.
- Shipping Confirmation: You will receive a confirmation email with tracking information once your order has been shipped.
- Fast Shipping: We aim to ship your order as quickly as possible.
Delivery Times
- Domestic Shipping: Delivery typically takes 3-7 business days after your order has been processed and shipped.
- Expedited Shipping: Expedited shipping options are available at an additional cost and can be selected at checkout.
Lost or Stolen Packages
- Coverage: We cover lost or stolen packages. If your package is lost or stolen, please contact us at admin@sunrisesuperfoods.com with your order details.
- Resolution: We will either resend the order at no additional cost or issue a full refund, depending on your preference.
International Shipping
- Current Limitations: At this time, we are only shipping within the USA. We plan to expand to international markets in the future. Please sign up for our newsletter to stay updated on our international shipping availability.
Customer Support
- Contact Us: If you have any questions or issues with your order, please contact us at admin@sunrisesuperfoods.com. We are here to help!